Lexus ES manuals

Lexus ES: How To Proceed With Troubleshooting

CAUTION / NOTICE / HINT

HINT:

  • Use the following procedure to troubleshoot the power trunk lid system.
  • *: Use the Techstream.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP

NEXT

2.

CUSTOMER PROBLEM ANALYSIS

HINT:

  • In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
  • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
  • The following 5 items are important points for problem analysis:

    What

    Vehicle model, system name

    When

    Date, time, occurrence frequency

    Where

    Road conditions

    Under what conditions?

    Driving conditions, weather conditions

    How did it happen?

    Problem symptoms

NEXT

3.

READ AND SAVE OPERATION HISTORY

NOTICE:

  • If the vehicle or vehicle controls are operated (for example, during initial inspection when the vehicle is brought in for repair) before operation history has been read and saved, the operation history information could be lost.
  • The operation history function uses the current system time of the Techstream and the time counter inside the controlling ECU to calculate the times shown in the operation history. For this reason, before reading the operation history, first make sure that the Techstream system clock is accurately set to the current time.

(a) Read and save operation history using the Techstream.

Click here

Body Electrical > Main Body > Utility

Tester Display

Operation History

NEXT

4.

PRE-CHECK

(a) Measure the battery voltage.

Standard voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

(b) Check the fuses and relays.

(c) Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

NEXT

5.

INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Using the Techstream, check for CAN communication system DTCs.

Click here

Result

Proceed to

CAN DTCs are not output

A

CAN DTCs are output

B

B

GO TO CAN COMMUNICATION SYSTEM

A

6.

INSPECT COMMUNICATION FUNCTION OF LIN COMMUNICATION SYSTEM*

(a) Using the Techstream, check for LIN communication system DTCs.

Click here

Result

Proceed to

LIN DTCs are not output

A

LIN DTCs are output

B

B

GO TO LIN COMMUNICATION SYSTEM

A

7.

CHECK FOR DTC*

(a) Check for DTCs.

Click here

Body Electrical > Back Door > Trouble Codes

(b) Clear the DTCs.

Body Electrical > Back Door > Clear DTCs

(c) Recheck for DTCs.

Body Electrical > Back Door > Trouble Codes

Result

Proceed to

DTCs are not output.

A

DTCs are output.

B

B

GO TO DIAGNOSTIC TROUBLE CODE CHART

A

8.

PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table.

Click here

Result

Proceed to

Fault is not listed in Problem Symptoms Table (Fault can be simulated)

A

Fault is not listed in Problem Symptoms Table (Fault cannot be simulated)

B

Fault is listed in Problem Symptoms Table

C

B

CHECK FOR INTERMITTENT PROBLEMS

C

REPAIR OR REPLACE

A

9.

PERFORM OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Operation Check

Click here

(b) Terminals of ECU

Click here

(c) Data List / Active Test

Click here

(d) Inspection

NEXT

10.

REPAIR OR REPLACE

NEXT

11.

CONFIRMATION TEST

NEXT

END

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