Lexus ES: Problem Symptoms Table
PROBLEM SYMPTOMS TABLE
HINT:
- Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
- Inspect the fuses and relays related to this system before inspecting the suspected areas below.
-
When a symptom indicates that a service is malfunctioning, use the Techstream to check whether the service subscription is active.
Click here TELEMATICS > TELEMATICS SYSTEM > DATA LIST / ACTIVE TEST
| Symptom | Suspected Area | Link |
|---|---|---|
| Vehicle status cannot be checked using the application. | Proceed to "Remote Service Malfunction" | |
| Vehicle status alerts are not received by the application even if remote notification operation conditions are met. | Proceed to "Remote Service Malfunction" | |
| Vehicle cannot be operated remotely using the application. | Perform remote door lock and unlock registration and check if the problem symptom recurs | |
| Proceed to "Remote Service Malfunction" | |
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| Symptom | Suspected Area | Link |
|---|---|---|
| Engine does not start by remote engine start function. | Proceed to "Remote Engine Starter does not Operate" | |
| Engine does not stop by remote engine stop function. | Proceed to "Remote Engine Starter does not Operate" | |
| Symptom | Suspected Area | Link |
|---|---|---|
| The multi-display screen does not show a warning message even though a warning light turns on or the multi-information display indicates a warning. | Proceed to "Warning Notification Function Malfunction" | |
| The multi-display screen shows a warning message even though no warning lights are on and the multi-information display does not indicate a warning. | Proceed to "Warning Notification Function Malfunction" | |
| The multi-display screen shows a warning message different from the warning light or the multi-information display. | Proceed to "Warning Notification Function Malfunction" | |
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Remote Engine Starter does not Operate
WIRING DIAGRAM CAUTION / NOTICE / HINT NOTICE: Before replacing the DCM (telematics transceiver), refer to Registration. Click here PROCEDURE 1. CHECK SMART KEY SYSTEM (for Start Function)
Remote Service Malfunction
PROCEDURE 1. CHECK CAN COMMUNICATION SYSTEM (a) Connect the Techstream to the DLC3. (b) Turn the power switch on (IG). (c) Turn the Techstream on. (d) Enter the following menus: Bus Check. Cl
System Description
SYSTEM DESCRIPTION OUTLINE (a) Lexus Enform Remote, which enables the user to check the vehicle status and operate the vehicle from a remote location, is used. (b) Lexus Enform Remote is available by
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Installation
INSTALLATION PROCEDURE 1. INSTALL NO. 3 ANTENNA CORD SUB-ASSEMBLY (w/ Manual (SOS) Switch) (a) Engage the 5 clamps to install the No. 3 antenna cord sub-assembly. (b) Connect the connector. 2. INSTALL NO. 2 ANTENNA CORD SUB-ASSEMBLY HINT: Butyl tape and adhesive tape are not available as supply part
How To Proceed With Troubleshooting
CAUTION / NOTICE / HINT HINT:
Use the following procedure to troubleshoot the safety connect system.
*: Use the Techstream.
PROCEDURE 1. VEHICLE BROUGHT TO WORKSHOP
NEXT 2. CUSTOMER PROBLEM ANALYSIS CHECK AND SYMPTOM CHECK HINT:
The safety connect system
