Lexus ES: Operation Check
OPERATION CHECK
LEXUS APP SUITE RESET PROCEDURE
(a) Duplicate the problem symptom.
(b) Check for DTCs and repair the systems for which any DTCs are output.
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(c) Check cellular phone compatibility.
(1) Check if the cellular phone/vehicle is compatible (Refer to http://www.lexus.com/MobileLink/).
(2) If the cellular phone is not compatible, recommend to the customer a compatible cellular phone.
(d) Delete all paired devices from the cellular phone.
(1) The procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if assistance is required.
(e) Remove the LEXUS App Suite app from the phone.
NOTICE:
Only perform this step if the customer is present and approves.
(1) The procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if assistance is required.
(f) Reset the phone.
NOTICE:
Only perform this step if the customer is present and approves.
(1) Reboot the cellular phone. For instructions on how to reset a cellular devices, refer to the appropriate manufacturer's website.
(g) Reinstall the LEXUS App Suite app on the phone. (If removed.)
(1) The procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if assistance is required.
(h) Delete all personal data from the head unit.
(1) Delete all personal data from the head unit.
NOTICE:
Only perform this step if the customer is present and approves.
HINT:
Re-installation of applications must be completed before applications will appear on the head unit.
(i) Disconnect the cable from the negative (-) battery terminal.
NOTICE:
After turning the engine switch off, waiting time may be required before disconnecting the cable from the negative (-) battery terminal. Therefore, make sure to read the disconnecting the cable from the negative (-) battery terminal notices before proceeding with work.
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(1) Record all radio station presets.
(2) Disconnect the cable from the negative (-) battery terminal and leave it disconnected for 2 minutes.
(j) Check if the problem symptom disappears.
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Parts Location
PARTS LOCATION ILLUSTRATION *1 ROOF ANTENNA ASSEMBLY - GPS - Telephone Main *2 FRONT NO. 2 SPEAKER ASSEMBLY RH *3 NAVIGATION ANTENNA ASSEMBLY - Telephone Sub *4 DLC3 *5 DCM (
Precaution
PRECAUTION PRECAUTION FOR DISCONNECTING CABLE FROM NEGATIVE BATTERY TERMINAL NOTICE:
After the engine switch is turned off, the radio receiver assembly records various types of memory and settings.
Problem Symptoms Table
PROBLEM SYMPTOMS TABLE NOTICE:
After replacing the radio receiver assembly of vehicles subscribed to pay-type satellite radio broadcasts, registration of the XM radio ID is necessary (w/ SXM Functi
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